Privacy Policy

1. Introduction

Welcome to MARIN. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant service ("the Service"). Please read this privacy policy carefully.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account (name, email address, organization details)
• Use the Service (emails, calendar events, documents, tasks)
• Connect third-party services (authorization tokens, account information)
• Contact customer support (support requests, communications)
• Participate in surveys or feedback forms

2.2 Information Collected Automatically

When you access the Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, features used, time spent)
• Log data (access times, error logs, performance data)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

When you authorize integrations, we may collect information from:

• Email providers (Gmail, Outlook, etc.)
• Calendar services (Google Calendar, Office 365, etc.)
• Social media platforms (LinkedIn, Instagram, etc.)
• Document storage services (Google Drive, Dropbox, etc.)

3. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain the Service
• To process and respond to your emails and messages
• To schedule and manage calendar events and meetings
• To organize and retrieve documents and information
• To improve and personalize your experience
• To train and improve our AI models
• To send administrative information and updates
• To respond to your inquiries and support requests
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. AI Processing and Data Training

MARIN uses artificial intelligence to provide its services. Here's how we handle your data in relation to AI:

• Your data is processed by our AI systems to provide personalized assistance
• We may use aggregated, anonymized data to improve our AI models
• Your personal data is not shared with third-party AI providers without your consent
• You can opt out of data usage for model training in your account settings

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 With Your Consent

We may share your information when you explicitly authorize us to do so, such as when connecting third-party integrations.

5.2 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Hosting and infrastructure services
• Analytics and performance monitoring
• Payment processing
• Customer support tools

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal or compliance purposes.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at cyrus@heymarin.ai or use the data management tools in your account settings.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Understand how you use the Service
• Improve Service performance and functionality
• Provide personalized content and features

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Service.

10. Third-Party Links and Services

The Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

The Service is not intended for children under 13 years of age (or under 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to deletion, and the right to opt-out of the sale of personal information. We do not sell your personal information.

14. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: cyrus@heymarin.ai
• Support: cyrus@heymarin.ai